Shipping + Returns

Shipping:

Canada Parcels: 

All Canadian orders are sent via Canada Post Expedited shipping which has tracking included. Once your order has shipped, you will receive an e-mail with a tracking number for your shipment, if applicable. Canadian orders can take up to 2-5 business days to arrive but can be delayed during peak periods.

International Parcels:

International orders are shipped via Canada Post to your country's national postal service after being processed through Customs. Please be advised that international orders can take a considerable amount of time in transit, sometimes 2-4 weeks from the shipment date, depending on where you are in the world. Once your order has shipped, you will receive an e-mail with a tracking number for your shipment, if applicable.

Returns:

We accept returns for unworn, unwashed, and unaltered items with all tags attached. Items can be returned for a refund within 14 days of the shipping date. If returned after 14 days, a merchandise credit will be issued for the original selling price.

Please email us at hello@weslynncollective.com  and we will respond within 48 hours with a Return Authorization. 

Please make sure to include the item slip with your return, or your refund will be delayed. Once we've received and processed your return, you will be reimbursed for the full amount of your item, excluding original shipping costs. 

You will receive a refund confirmation email when completed.  Please note it can take up to 10 business days for the refund to show up on your account.  If you do not see your refund in your account after 10 business days, please contact your financial institution.

While we offer free shipping on all orders over $150, the customer is responsible for the return shipping charges.

Please note that we only accept returns on purchases made at full retail.

All sale items are a final sale, meaning no refunds or exchanges. 

All purchases made with a discount code are a final sale, meaning no refunds or exchanges.

Exchanges:

We accept exchanges for unworn, unwashed, and unaltered items with all tags attached. Items can be exchanged within 30 days.

Please note that we only allow exchanges on purchases made at full retail.

Please email us at hello@weslynncollective.com with the following information: Your order number, the reason you are returning the item, the item/size/style/color that you would like in exchange

We will respond within 48 hours with a Return Authorization, and an order number for your exchange order.  

Once we've received and processed your return, Customer Service will reach out to let you know that your return has been approved and that your exchange order has been shipped. 

You will be provided tracking information for your new order at that time. 

While we offer free shipping on all orders over $150, the customer is responsible for the return shipping charges.

All sale items are a final sale, meaning no refunds or exchanges. 

All purchases made with a discount code are a final sale, meaning no refunds or exchanges.